Introducing Two-Factor Authentication! In addition to its built-in security features, the HCV Owner Portal now offers two-factor authentication, allowing you the option of adding yet another layer of protection. In just a few easy steps, you can help make sure your account information is secure.

Step 1: Visit chahcvportal.org and log in to your HCV Owner Portal account.

Step 2: Click on 'My Account' within the site menu and select 'Two-Factor Authentication' from the drop-down list.

Step 3: Click the 'Configure Authenticator App' button to get started and then follow the instructions on the screen. Once configured, enter the unique code provided by your preferred authenticator app and click the 'Verify' button.

Congratulations! You have successfully added another layer of protection to your HCV Owner Portal account. Going forward, each time you log in you’ll be prompted to enter a one-time password code, generated from your authenticator app.

The RTA packet is 18 pages long and each page must be completed accurately and thoroughly to ensure a timely move.

Pages 1-2: Instructions Pages

• The first page of the RTA packet includes a step-by-step breakdown of each step in the processing timeline and an approximation of how long they will take.
• Refer to this page throughout the lease up process.
• Voucher holder information will be pre-filled for you.
• Physical address is required. You can designate a different mailing address if desired.
• Utilize the checklist to ensure all necessary documents are submitted. 

Pages 3-4: HUD RTA 

• Don't forget the unit number when entering the full address in box 2.
• Utility responsibilities must be clearly identified as this impacts the rent offer.
• Verify the expiration date. Packets can be submitted on the expiration date, but not after.

Page 5 — Authorization for the Release of Information

• To be completed by individual property owners and managers.

Page 6: Lead-Based Paint Disclosure 

• Form must be completed regardless of the age of the building.
• Both the participant and property owner must sign the form.

Pages 7-10: Direct Deposit Authorization and IRS Form W-9

• This for new HCV property owners only.
• Direct Deposit Authorization payee name and SSN/Tax ID must match the IRS W-9 form and documentation.
• Make sure to submit supporting documentation such as a voided check, deposit slip (savings account only), or letter from financial institution.

Pages 11-14: Affidavit of Ownership

• Complete the form with the unit’s legally deeded owner’s information, not the management company.
• While this is a 4-page form, only complete the section (A, B, C or D) that corresponds to your ownership type.

Pages 15-17: Property Owner Certification

• Initial next to each item to certify that you have read, understand and agree to the terms of participation in the HCV Program.
• Property owner (not manager) must sign the bottom of page 3.

Page 18: Management Authorization

• This form is optional. It only needs to be completed if an individual or company will be conducting business on behalf of the legal deeded property owner. Both the property owner and manager must sign!

Once the RTA packet is completed in its entirety, make sure to submit it to the correct place and include any supporting documentation!

Existing HCV Property Owners: Upload the RTA packet to the HCV Owner Portal. After you log in to your account, click on 'Moves' within the site menu and select 'Upload My RTA' from the drop-down list.

NEW Property Owners: Email the RTA packet to ownerinfo@thecha.org.

Note: Do not submit duplicate RTA packets! Only one RTA packet per HCV tenant will be accepted.

Program Reminder: Comparable Units + Knowing the Market     

Whether you have an HCV tenant or not, understanding the market and how to set rental rates for your property is imperative! If you weren't able to join us earlier this month for the HCV Property Owner Webinar on this topic ... make sure to watch the recording to learn the ins and outs of setting competitive rental rates.

As a reminder, CHA conducts an analysis of comparable market rate units during the rent determination process and CANNOT offer a rent amount that doesn't align with the market. So, when determining the 'Requested Rent' or 'Asking Rent' amount for a rent increase or a new move, you must have a clear understanding of the market before submitting your request. In addition, any comparable unit data that you want CHA to consider must be submitted to AffordableHousing.com prior to or at the same time as submission of the rent increase request or RTA packet.

Remember, the best comparable units are:

• Within a 1-mile radius of the property (the closer, the better).
• Unsubsidized (i.e., market rate) and leased within the last year.
• The same property type (single-family, duplex, high rise, etc.).
• The same unit size (number of bedrooms).
• The same utility responsibilities.

For a tutorial on how to add comparable units to AffordableHousing.com, click here.

February is National Teen Dating Violence Awareness and Prevention Month (TDVAM). 1 in 3 U.S. teens will experience physical, sexual, or emotional abuse from someone they’re in a relationship with before becoming adults.TDVAM is dedicated to bringing awareness to teen dating violence and focusing on education that can help prevent abuse before it starts.

In an effort to highlight the value of respect in relationships, this year’s theme for TDVAM is ‘Respect That.’ Respect That promotes respect as an action and mindset when it comes to building a healthy relationship.

For more information on TDVAM, visit www.loveisrespect.org.

Cybersecurity 101
Tuesday, February 25, 1 p.m. to 2:30 p.m. | Register Now

We live in a digital world with access to various online tools that help us connect with others as well as simplify daily tasks. But with technology comes risk. That’s why it’s important to practice digital safety! Hear from experts as they discuss how to protect yourself online, including spotting scams, keeping your financial information safe, and more.

HCV Program FAQs
Tuesday, March 4, 1 p.m. to 2:30 p.m. | Click Here to Register & Submit Questions

Do you have questions about the HCV Program? We've got answers! Whether it’s about completing paperwork, the steps to lease up with the HCV Program, inspections or something else, CHA staff will be on hand to answer the most common questions and concerns regarding the HCV Program.

Property Owner Networking Event
Thursday, March 20, Noon to 2 p.m. | Register Now

Join fellow property owners in person to share experiences, discuss best practices and learn from each other. CHA staff will be on hand to help facilitate, but the event is all yours.

Have leasing-related questions, or want to request a 1:1 consultation? The HCV Owner Outreach team is here to help. Email owneroutreach@thecha.org. ¡También ofrecemos estos servicios en español!

In Case You Missed It:

CHA Update on Patrick Sullivan Apartments
West Side Manufacturer Announces $4 Million Investment to Spur Growth, Add 50 Jobs
Chicago Will be Home of Global COVID-19 Monument to Honor Victims, Front-Line Workers

We appreciate your continued partnership! If you liked this newsletter, or have topic suggestions for newsletter articles or webinars, reply to this email and let us know.

Looking for past editions of Owner News? Find them on the HCV Owner Portal at chahcvportal.org, under the 'Resources' menu.

Chicago Housing Authority | 60 E. Van Buren Street | Chicago, IL 60605